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WarrantyFalk Copper Cookware carries a lifetime warranty against manufacturing defects in normal use when properly maintained.A minor blemish on the copper surface caused by rubbing against another pan during ocean shipping or elsewhere is generally not considered to be a manufacturing defect and is rare. Obviously, a small scratch on the bottom of a pan will not affect its performance or aesthetics. A large gouge or dent is a different matter.
The lifetime warranty from the US distributor applies to goods sold by the distributor within the US to the original purchaser. The manufacturer's warranty applies to all other sales.
We are almost always reasonable in these matters as our previous store's rating would suggest (no longer available online). It is impossible to please everyone all the time, but we really do try. More customer comments can be found here.
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FOR ALL ORDERS SHIPPING TO CANADA CLICK HERE
Copyright 2013 COPPERPANS.COM, LLC., exclusive Distributor for Falk
Culinair Copper Cookware in the USA. All rights reserved. Prices and specifications are subject
to change without notice. WE DO NOT SHIP TO CANADA. COPPERPANS.COM, LLC is not
affiliated with any other sites that sell Falk Copper Cookware in other
countries.
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